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Select “Security & Data Privacy” from the ALICE Admin menu, then select “Data Retention Policy.
Enables the Data Retention Policy by selecting the checkbox.
Use the fields provided to set the desired time to retain information in the ALICE account.
Once enabled, ALICE will automatically detect reservations with an end date greater than or equal to the time specified and anonymize them.
Fill out an email if you want to be notified every time the anonymization job runs. Please note you will receive an individual email notification for every 1000 reservations that are anonymized:
Select Save to apply the changes. The PII will be anonymized at midnight (12 AM) in the property timezone once saved. The anonymization of guest data cannot be undone. Once the guest data is deleted, there is no way to retrieve it.
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