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Access to the “Ticket List” tab.
Access to “View” tickets.
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Users with “View” access will also receive notifications for unassigned tickets. |
Things to Consider
Saved Filters are available on the ALICE Staff app (mobile).
It is not necessary to select an option for each filter field.
Saved Filters are user-specific and therefore will only be visible to the individual who created them unless they have been shared. The “Share With” field is only available to users with Hotel Admin user type.
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Hover your mouse on the Saved Filter and select the gear icon to the right.
Edit the filter fields as needed.
Select “Save” to update the filter.
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Hover your mouse on the Saved Filter and select the gear icon to the right.
Select “Delete”.
Reconfirm in the popup message by selecting “Delete”.
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