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  • Do not choose a service that contains required fields, unless that field has a set default value. For convenience, ALICE generates an error message if the service contains a required field. In case you still wish to select the service, edit those fields within the service to be optional or add a default value.

  • Automatic ticket creation can only be triggered by Reservation Status changes and it is impossible not possible to delay the ticket. For example, the minibar ticket will generate when the PMS Status changes to “Checked Out”.