Reset User Password

If the user has an email associated with their user profile, use the “Forgot Password” link.

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If the user does not have an email associated with their user profile, a Hotel User Admin/Hotel Admin can manually reset the password to a temporary password.

User Type & Roles

To perform this action in ALICE, the user must have at least Hotel User Admin User Type access.

Steps

1. Select “Manage Users” from the ALICE Admin menu.

2. Select the user, then select “Edit User”

3. Enter a temporary password in the password field. Then, confirm the password.

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4. Select “Update” to save the changes.

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