Houseperson Quickstart Guide
The Houseperson helps to maintain all public, storage, and administrative areas. This person will run supplies and service items to guest rooms, collects linens for laundering, and stores supplies in appropriate locations.
This role uses ALICE to perform the following key tasks:
Manage and Respond to Tickets
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Suggested User Permissions
User Type: Employee
Roles Settings
Access to “Tickets List” tab.
Access to Tickets
“Add” in Public Areas Facility.
“Add”, “View”, “Edit”, “Close”, and “Assign” in Housekeeping Facility
“Add” in Maintenance Facility.
“Add” in Bell/Valet Facility.
“Add” in In Room Dining Facility.