Houseperson Quickstart Guide

The Houseperson helps to maintain all public, storage, and administrative areas. This person will run supplies and service items to guest rooms, collects linens for laundering, and stores supplies in appropriate locations.  

This role uses ALICE to perform the following key tasks:

  • Manage and Respond to Tickets



Recommended Articles

Suggested User Permissions

User Type: Employee

Roles Settings

Access to “Tickets List” tab.

Access to Tickets

  • “Add” in Public Areas Facility.

  • “Add”, “View”, “Edit”, “Close”, and “Assign” in Housekeeping Facility

  • “Add” in Maintenance Facility.

  • “Add” in Bell/Valet Facility.

  • “Add” in In Room Dining Facility.