Room Attendants are the heart of the Housekeeping division, ensuring rooms are clean for the ultimate guest experience.
A Room Attendant exclusively uses the ALICE Staff app (mobile) to perform the following key tasks:
Suggested User Permissions
User Type: Employee
Access to the “Ticket List” and “Rooms” tab.
Access to “Rooms” and “My Board” in Room Assignment Mobile Tabs
Access to “Limited (up to clean)” in Rooms (Room Assignment)
Access to Tickets
“Add”, “View”, “Close” Housekeeping Tickets
“Add” Maintenance Tickets
Provide or restrict access to guest reservation information as needed using the “Guest Information” section.