/
Add an Internal Note to Room - Web

Add an Internal Note to Room - Web

Internal Notes allows teams to communicate important, real-time information about rooms being serviced by Housekeeping teams, from within ALICE. Use Internal Notes in lieu of radio to keep a running record of communication around the room. Internal Notes can be created and viewed on both ALICE Desktop (web) and ALICE Staff App (mobile). Review Add an Internal Note to Room - Mobile to learn more.

User Type & Roles

To perform this action in ALICE, the user must have at least Employee User Type access.

The user must also have the following settings within โ€œRolesโ€ enabledโ€

  • Access to โ€œRoomsโ€ tab.

Things to Consider

  • Internal Notes has a maximum character limit of 5000. If the note exceeds 5000 characters, the โ€œSaveโ€ option will be disabled.

Steps

  1. Right-click on a room from the Rooms tab to open room details.

  2. Click on the Internal Notes banner to expand the text box.

  3. Type the message into the text box. Click โ€œSaveโ€ or type โ€œEnterโ€ to post the Internal Note.

  4. New Internal Notes will appear above the text box.

ย Related articles

Related content

Rush a Room - Web
Rush a Room - Web
More like this
Add or Remove Extra Room Items - Web
Add or Remove Extra Room Items - Web
More like this
Add Room Boards
Add Room Boards
More like this
Add Turndown Room Boards
Add Turndown Room Boards
Read with this
Add an Internal Note to Rooms - Mobile
Add an Internal Note to Rooms - Mobile
More like this
Room Attendant Quickstart Guide
Room Attendant Quickstart Guide
Read with this