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Session Timeout settings per user will be based on the user’s base hotel account. The Session Timeout settings for the base hotel will apply to that user even when the user is working in another hotel account.
Session Timeout can be set for ALICE Desktop (web) and ALICE Staff app (mobile) separately.
Session Timeout settings can be set for an individual property or a group.
Session Timeout minimum is 15 minutes and the maximum is 1,440 minutes.
ALICE will log a user out after 2 hours of inactivity by default.
Session Timeout can be accessed via ALICE Admin under Security. If the property has a “Security” Facility, there may be two options for Security on the ALICE Admin menu. Select the one that is not listed as a Facility.
“Security & Data Privacy”.
⚙ Steps
Select “Security” “Security & Data Privacy” from the ALICE Admin menu, then select “Session Timeout”.
Indicate the inactivity time (in minutes). A user session will “timeout” after the allotted inactivity time has passed and the user will be automatically logged out and redirected to the login screen.
Select “Save”. Changes will apply the next time a user logs in.
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