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  • Non-SSO users with active ALICE user accounts will still be able to login to properties where SSO is enabled without using SSO authentication. This is functionality is behind the setting in the CMS > Beta Settings > Enable Username and Password.

⚙ Steps

  1. Tap the ALICE Staff App to access the login screen.

  2. Tap “Single Sign-On” below the “Sign In” button.

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  3. Use the search field to enter the hotel group. Tap to select the group.

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  4. Tap “Sign In”.

  5. Enter the Enterprise ID and password. These are your SSO login credentials, not ALICE login credentials.

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  6. Tap “Sign In”.

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