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The Local tab is a vendor database to store a property's preferred vendors. The vendors added to this database can be specifically referenced in tickets internally, as well as itineraries and confirmation letters provided to guests.

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Things to Consider

• Vendors can only be added to guest requests via ALICE Desktop (web). The “contact” field where vendors are added to tickets is not available via the ALICE Staff App (mobile).

• Guest Requests can be initiated from a vendor record with the “+Guest Request” button.

  

• Select the “printer” icon within vendor details to print information for a guest from the vendor record. Concierge Notes, Guest Disclaimer, and Google Maps Directions can all be added/printed to the vendor details.

  

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