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  • Once saved, the repeating ticket cadence cannot be edited, the repetition must be cancelledcanceled/deleted via the Repeating Ticket Manager. Learn more here: Edit or Delete Repeating Tickets.

  • When a ticket is set to repeat, all tickets within the repeating ticket series are exact copies of the original ticket created. Any changes made to tickets are not applied retroactively. This means that if a change needs to be made on the ticket or if the ticket fields themselves need to be changed, the repetition must be canceled/deleted via the Repeating Ticket Manager and recreated to incorporate the change.

⚙ Steps

  1. After filling in all of the details for the ticket, click on the “Repeat” checkbox next to the Date & Time field.