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Responding to Maintenance Tickets
Managing Preventative Maintenance Tasks
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The following links detail common tasks performed by Engineers in ALICE:
Overview
Common Tasks
Suggested User Permissions
User Type: Employee
Roles Settings
Access to “Ticket List” tab
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Access to Tickets
“Add” in Housekeeping Facility.
“Add”, “View”, “Edit”, “Close”, and “Assign” in Maintenance Facility.
“Add”, “View”, “Edit”, “Close”, and “Assign” in Preventative Maintenance Facility.
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