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A Housekeeping Manager is responsible for the success of the housekeeping department. Manages the inspection process to adhere to cleanliness standards. Purchases supplies and negotiates contracts with vendors. Manages labor productivity and the timeliness of turning rooms over. Communicates/coordinates with the front office and engineering about damage or maintenance issues. 


Housekeeping Managers use ALICE to perform the following key tasks:

  • Creating Housekeeping Boards

  • Managing Room Priorities

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Suggested User Permissions

User Type: Employee

Roles Settings

Access to the “Ticket List” and “Rooms” tab.

Access to “Rooms”, “All Rooms”, and “Staff” under Room Assignment Mobile Tabs.

Access to “View” Room Status Updates and “Edit “Assignments & Priorities under Rooms (Room Assignment)

Access to Tickets

  • “Add”, “View”, “Edit”, “Close”, “Assign” in Housekeeping Facility.

  • “Add” in Maintenance Facility.

  • “Add”, “View”, “Edit”, “Close”, “Assign” in Room Assignment Facility.

 Provide or restrict access to guest reservation information as needed using the “Guest Information” section.

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