...
Manage and Respond to Tickets
Recommended Articles
The following links detail common tasks performed by a Houseman in ALICE:
Overview
Common Tasks
Suggested User Permissions
User Type: Employee
Roles Settings
Access to “Tickets List” tab.
...
Access to Tickets
“Add” in Public Areas Facility.
“Add”, “View”, “Edit”, “Close”, and “Assign” in Housekeeping Facility
“Add” in Maintenance Facility.
“Add” in Bell/Valet Facility.
“Add” in In Room Dining Facility.
...