Room Attendants are the frontline of the Housekeeping division, ensuring rooms are clean for the ultimate guest experience.
A Room Attendant exclusively uses the ALICE Staff app (mobile) to perform the following key tasks:
View List of Assigned Rooms
Update Room Progress
Create Tickets for Additional Work
Recommended Articles
Suggested User Permissions
User Type: Employee
Roles Settings
Access to the “Ticket List” and “Rooms” tab.
Access to “Rooms” and “My Board” in Room Assignment Mobile Tabs
Access to “Limited (up to clean)” in Rooms (Room Assignment)
Access to Tickets
“Add”, “View”, “Close” Housekeeping Tickets
“Add” Maintenance Tickets
Provide or restrict access to guest reservation information as needed using the “Guest Information” section.
