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Field guest feedback and requests
Assist in planning and booking activities
Vendor relationship management
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Overview
Common Tasks
Suggested User Permissions
User Type: Employee
Roles Settings
Access to “Ticket List”, “Logbooks”, “Guests”, “SMS/Chat”, and “Local” tabs
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Access to Tickets
Access to “Add”, “View”, “Edit” Tickets across most Facilities.
Access to Manage OpenTable Reservations
Access to “Add”, “View”, “Edit” and “Contact Info” in Guest Information
Access to “Add”, “View”, “Edit” and “Hotel Notes” in Vendors/Contacts
Access to “Broadcast” in Guest Messaging
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