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View information around broadcast messages sent via email, text, or voice message. Preview the sender, recipients, subject, and message text.

🔐 User Type & Roles

To perform this action in ALICE, the user must have at least Employee User Type access.

The user must also have the following settings within “Roles” enabled”

  • Access to “Reports” tab.

  • Access to “View” Reports.

(lightbulb) Things to Consider

  • Time filter defaults to “Last 30 Days”. Change the timeframe using the dropdown.

  • This report is available to customers who have purchased Guest Messaging only.

📑Terms & Definitions

Date

Date broadcast message was sent ( yyyy-mm-dd)

Time

Time broadcast message was sent (24:00)

Method

Type of broadcast message sent. Text, Email, or Voice Message.

Sent By

User that sent the broadcast message.

Recipients

Name associated with the guest reservation that the broadcast message was sent to.

Additional Recipients

Any additional guest contacts within the reservation.

Subject

Subject line of the broadcast message.

Message

Preview of the broadcast message.

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