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Review staff performance and identify operational trends on property.
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Overview
Common Tasks
Suggested User Permissions
User Type: Hotel Admin
Roles Settings
Hotel Admins have access to all areas of ALICE. The following actions require Hotel Admin Users to have Roles settings enabled.
Tickets Batch: Update ticket assignee or workflow status in bulk.
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To ensure batch ticket management works correctly, the role must have rights to assign, close or delete tickets within all Facilities. |
Ticket Deletion
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To preserve the integrity of ALICE data, it is not recommended to grant access to delete tickets. |