Customer Success Webinars

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Catch up on Past Webinars

May 2022
ALICE Back to Basics | User Management - Watch the Recording

Take it back to basics and review user management in ALICE - covering the "Manage Users" and "Roles" menu options in ALICE Admin. This webinar is intended for Hotel User Admins or Hotel Admins.

April 2022

ALICE Housekeeping | Turndown Training - Watch the Recording

Housekeeping teams can now manage an evening shift for basic turndown tasks. Take an in-depth look at how Turndown works in ALICE so you can decide if it's right for you! This webinar is intended for housekeeping teams and/or operations managers.

March 2022

ALICE Preventative Maintenance | Guest Room Tracker - Watch the Recording

Take a deep dive into the new ALICE Room Tracker tool to manage the Preventative Maintenance process for guest rooms on property. This webinar is intended for Engineering ALICE users.

February 2022

ALICE Admin | Building Ticket Fields - Watch the Recording

The configurability of the ALICE platform allows properties to build ticket fields that make sense for their unique operations. Learn how to create common service options, including dropdowns and checklists. This webinar is intended for Hotel Admins/ Operations team leadership.

January 2022

ALICE Best Practices to Drive Engagement - Watch the Recording

Gain insights into best practices and how to drive ALICE engagement across properties. Let's start setting goals to excel with ALICE in 2022! This webinar is intended for manager-level or corporate-level users.

November 2021

ALICE Housekeeping & New Feature Sneak Peek - Watch the Recording

Review ALICE Housekeeping and get a sneak peek into ALICE’s Turndown BETA feature.

October 2021

ALICE Guest Messaging | SMS & Broadcasting - Watch the Recording

Learn more about the benefits and best practices of SMS and Broadcasting in ALICE.

September 2021

ALICE Preventative Maintenance | Product Update - Watch the Recording

Review how to manage Preventative Maintenance for equipment assets in ALICE. Get a sneak peek into the BETA Rooms Tracker feature.

August 2021

ALICE User Management | Roles - Watch the Recording

Learn more about Roles and User Management in ALICE.